Debit Cards

Fast, secure access to your money. 
Your Pioneer debit card works everywhere Mastercard® is accepted. Tap, insert, or swipe—your card is ready for everyday purchases, online checkouts, and ATM withdrawals, all with built-in fraud protection. 

Manage your card your way with Card Controls & Alerts; set spending limits, lock your card, and get real-time notifications. 

Need a new card? Stop by any branch for a chip-enabled, contactless Instant Issue card you can use immediately. 

How to pay with a contactless card:

1. LOOK

Find the contactless symbol on the terminal. You can use your Pioneer debit card wherever the symbol appears.

2. TAP

Simply tap your card or device over the symbol on the terminal. You can still swipe or insert your card if needed.

3. CONFIRM

Check that your payment is complete, and you're all set!



rotating color options for Pioneer Instant Issue debit cards

Instant Issue Debit Cards

Receive a new, ready-to-use card on the spot. 

If your card is lost, damaged, or you’re opening an account in person, you can walk out of a branch with a new, fully activated debit card the same day.

Benefits:

  • Avoid mail delay
  • Skip the process of calling to activate your card
  • Use your debit card the same day after opening your account
  • Choose from a variety of colors to personalize your card
 

Debit Card FAQs

If you have a checking account with us, you can request or replace your debit card by calling 518.730.3000 or stopping by your local branch.

You can easily reset your PIN by stopping into any Pioneer branch.

A contactless debit card lets you pay by tapping your card at any terminal that shows the contactless symbol. It uses secure, encrypted technology for fast, touch-free checkout.
Look for the contactless symbol. Hold your card within a few inches of the terminal until you see a checkmark or hear a beep. That’s it—no swiping or inserting.

Yes. Contactless payments use one-time, encrypted transaction codes that can’t be reused. Your actual card number is never shared with the merchant, helping reduce fraud.

Yes, if you add your contactless card to your Digital Wallet, you can tap to pay anywhere you see the contactless symbol displayed on a merchant terminal.

Yes. Your Pioneer debit card supports contactless, chip, and magstripe for broad acceptance.

Anywhere you see the contactless symbol —this includes most major retailers, restaurants, gas pumps, and transit systems.

Please contact us immediately if you realize that your card is missing or if you notice any fraudulent transactions at 518.730.3000.
 
You can also freeze or unfreeze your card at any time through Card Controls & Alerts, providing immediate protection while you resolve the issue. 












Click below to learn more about free benefits that are included automatically when you use your Pioneer  debit card.
 
Ready to open an account and start using your Pioneer debit card?
 
 
Questions: Call 518.730.3000
Lost or Stolen Card: Call 800.500.1044