Card Controls & Alerts

Stay in control with Card Controls & Alerts

Manage your Pioneer debit card anytime, anywhere.

 

With Card Controls & Alerts, you can secure your spending and set preferences on when you receive alerts all from the Pioneer Mobile Banking App1. Spend confidently knowing you have complete control of where and when your card can be used.
 
How you can secure your spending:

  • Instantly lock and unlock your card
    Lock and unlock your card with one tap in the app.
  • Set spending limits
    Define daily, monthly, and per transaction limits down to the cent.
  • Restrict purchases by category
    Choose which merchant categories are allowed, like limiting Food & Dining to only Grocery Stores.
  • Control your spending while traveling
    Set regional restrictions and allow or block international transactions.
  • Customize your alerts
    Stay ahead of potential fraud with real-time alerts by merchant type, region, or transaction type.
  • Limit transaction types
    Restrict card usage to in-store, online, autopay, ATMs, and more.

Need help setting it up?
Our team is here to help. Visit any Pioneer branch or call us at 518.730.3000.

FIND A BRANCH
 

Step by Step Guides

  1. Download or open the Pioneer Mobile Banking App.
  2. Tap the card icon from the top right corner or tap the “More” option from the navigation and then “Cards” under “Account Management”.
  3. Tap on the outlined card space that says “Add a New Debit/Credit Card”
  4. Enter your card number manually or tap on the camera icon to scan it in and press “Verify”.
  1. Download or open the Pioneer Mobile Banking App.
  2. Tap the card icon from the top right corner or tap the “More” option from the navigation and then “Cards” under “Account Management”.
  3. Tap “Controls” to begin setting your preferences.
  1. Download or open the Pioneer Mobile Banking App.
  2. Tap the “More” option from the navigation and then “Notifications & Alerts” under “Settings”.
  3. Tap “Alerts” to add new alerts or make changes to your existing alerts.
  1. Download or open the Pioneer Mobile Banking App.
  2. Tap the card icon from the top right corner or tap the “More” option from the navigation and then “Cards” under “Account Management”.
  3. Tap “Freeze” to prohibit transactions on your card (autopay transactions will continue to work).

















1. You must be registered to use Pioneer's free Online Banking Service and Mobile Banking. Sign up here!