Pioneer Personal


Protect what matters most.

Having insurance is more than a security feature, it's comfort in having proper coverage. Protecting yourself and your family with the right coverage can mean a strong and secure future.

Our experienced team is here so you can feel comfortable when the unexpected occurs. We'll work with you to find the best option available from our long list of trusted providers with the most cost-effective solution for you and your family.

For more than 60 years, the insurance professionals at Pioneer have been dedicated to protecting what matters most to our clients, while offering convenient, local, and personalized service.

Speak with a representative today to find out why so many Capital Region individuals and families choose Pioneer for their Insurance needs.

Insurance Solutions from Pioneer

  • Homeowners/Renters
  • Condominiums
  • Mobile Homes
  • Secondary Residences/Camps
  • Motor Homes/Recreational Vehicles
  • Watercraft/Boats
  • Valuable Articles
  • Automobiles
  • Motorcycles
  • Umbrella

To speak to an insurance representative, please call 518.730.3200.

Make a payment or report a claim directly through your carrier, either by phone or via the insurance company’s website. See contact information below.
Provider Contact Information
Adirondack Insurance Exchange in a new Window)
Claims: 877-629-8003
(Opens in a new Window)
Claims: 800-252-4670
Foremost in a new Window)
Claims: Auto - 800-527-3907
Claims: Other than Auto - 800-274-7865 
National General (formerly GMAC) in a new Window)
Claims: 800-325-1088
Hanover in a new Window)
Claims: 822-628-0250
(Opens in a new Window)
Payments: 866-665-4992
Claims: 800-892-8877
Hartford in a new Window)
National Grange/Main Street America in a new Window)
Payments: 800-611-0958
Claims: 877-425-2467 
New York Mutual Underwriters in a new Window)
Progressive in a new Window)
Claims: 800-776-4737
Security Mutual in a new Window)
Travelers in a new Window)
Home & Auto Claims: 800-252-4633
Business Claims: 800-238-6225

Useful Links
New York State Home Page

NYS Department of State - Division of Corporations

NYS - Department of Motor Vehicles

 NYS - Insurance Department

 NYS - Workers' Compensation Board

 Independent Insurance Agents & Brokers of New York, Inc.

 Professional Insurance Agents of New York

In this fall 2022 issue: 
  • Driving drowsy should not be a part of your road trip
  • Homeowners policies: Are you covered or not?
  • No nightmares this Halloween
  • News from our agency

Insurance products are offered through Anchor Agency Inc., a wholly-owned subsidiary of Pioneer Bank.
Not FDIC Insured. Not Bank Guaranteed. Not a Bank Deposit. Not Insured by any Government Agency. May Go Down in Value.