Pioneer's Insurance Division

Payments & Claims

Need to make a payment or report a claim? See the contact information below for a list of all carriers and their websites and phone numbers.

Provider Contact Information
Adirondack Insurance Exchange
Claims: 877-629-8003

Claims: 800-252-4670

Claims: Auto - 800-527-3907
Claims: Other than Auto - 800-274-7865 

 National General (formerly GMAC)
Claims: 800-325-1088 

Claims: 822-628-0250  

 Harleysville/Nationwide in a new Window)
Payments: 866-665-4992
Claims: 800-892-8877 


 National Grange/Main Street America
Payments: 800-611-0958
Claims: 877-425-2467 

 New York Mutual Underwriters  

Claims: 800-776-4737 

Security Mutual 

Home & Auto Claims: 800-252-4633
Business Claims: 800-238-6225 

Useful Links URL
New York State Home Page

NYS Department of State - Division of Corporations

NYS - Department of Motor Vehicles

 NYS - Insurance Department

 NYS - Workers' Compensation Board

 Independent Insurance Agents & Brokers of New York, Inc.

 Professional Insurance Agents of New York

Insurance services are offered through Pioneer Insurance Agency Inc., a wholly-owned subsidiary of Pioneer Bank, National Association.