Pioneer Business


Protect your business investment.

Your business is unique, and your commercial insurance portfolio should be structured to properly protect your investment. Our experienced team has more than 60 years of experience protecting what matters most to our clients, while offering convenient, local, and personalized service. We'll work with our providers to find the best option for your needs with the most cost-effective solution for your business.

Working with major national insurance companies as well as specialty markets, Pioneer provides your company with an insurance program that combines proper coverage with world-class service. We provide tailored insurance coverage, utilizing a variety of products for businesses regardless of size, and for-profit or not-for-profit status.

Speak with a representative today to discuss your coverage and discover why so many Capital Region businesses choose Pioneer for their business's growing and changing needs.

Commercial Insurance Solutions from Pioneer

  • Automobile
  • Boiler & Machinery
  • Business Overhead Expense
  • Business Owners Policy
  • Cyber Liability
  • Directors and Officers Liability
  • Employment Practices Liability
  • Excess Liability
  • Fidelity and Surety Bonds
  • Package Policies
  • Professional Liability
  • Umbrella Liability
  • Workers' Compensation

To speak to an insurance representative, please call 518.730.3200.

Make a payment or report a claim directly through your carrier, either by phone or via the insurance company’s website. See contact information below.

Provider Contact Information
Adirondack Insurance Exchange
Claims: 877-629-8003

Claims: 800-252-4670

Claims: Auto - 800-527-3907
Claims: Other than Auto - 800-274-7865 

 National General (formerly GMAC)
Claims: 800-325-1088 

Claims: 822-628-0250  

Payments: 866-665-4992
Claims: 800-892-8877 


 National Grange/Main Street America
Payments: 800-611-0958
Claims: 877-425-2467 

 New York Mutual Underwriters  

Claims: 800-776-4737 

Security Mutual 

Home & Auto Claims: 800-252-4633
Business Claims: 800-238-6225 

Useful Links
New York State Home Page

NYS Department of State - Division of Corporations

NYS - Department of Motor Vehicles

 NYS - Insurance Department

 NYS - Workers' Compensation Board

 Independent Insurance Agents & Brokers of New York, Inc.

 Professional Insurance Agents of New York

In this spring/summer 2022 issue: 
  • Five tips for working with young millennials and Gen Z
  • What is multi-factor authentication?
  • Workplace social-media rules of thumb
  • News from our agency

Insurance products are offered through Anchor Agency Inc., a wholly-owned subsidiary of Pioneer Bank.