What are the Benefits of Using an ITM?
With our Interactive Teller Machines (ITM), you can do more than just withdraw cash and make deposits. By simply touching the ITM screen, you are connected to a live, local Pioneer Customer Care team member, allowing you to get your banking done more quickly. Plus you can do practically any transaction that you would normally do at the teller line, right through the ITM, just make sure to bring a valid ID for all withdrawals and check cashing.
With an ITM you can...
Along with these great benefits:
You'll likely experience shorter lines, with live personal assistance every step of the way.
You have access to our extended ITM drive-thru banking hours of Monday-Friday 8 am to 7 pm and Saturday 8:30 am to 1:30 pm.
Complete Almost* Every Transaction.
You can complete up to 95% of typical teller transactions – like deposits, withdrawals, transfers, and payments – all via the ITM.
*Excluding money order/teller check purchases, Passbook transactions, and USPS stamp purchases.
Where can I find an ITM?
ITM functionality with a Customer Care team member is available Monday-Friday 8am-7pm and Saturday 8:30am-1:30pm. They are located at the following branches and can be used during or after branch hours:
- Greenbush Commons
- Wolf Road
The following ITM's are located inside of branches and can be used instead of waiting in line for a teller during branch hours: